Finding Gratitude in the Aftermath of a Disaster

happy thanksgivingA Thanksgiving salute to the survivors of flooded homes, fire damage and more

“Thank goodness no one was hurt!” “It could have been much worse.” “It’s just stuff—it can be replaced.” In our work as professional disaster restoration specialists, we hear comments like these all the time. Understandably, it’s pretty tough to look at the bright side in the wake of a catastrophe such as a flood damage or fire in your home or place of business. That’s why we’re constantly surprised (and impressed) when so many of our clients do, indeed, summon a positive attitude amidst the chaos and confusion of the disaster recovery process. Our customers in northern Illinois, southern Wisconsin and elsewhere will be the first to tell you that there’s nothing like losing almost everything to make you realize how truly lucky you are—rich in family and friendships, precious memories, and the priceless potential to bounce back from the brink of whatever fate throws your way. Consider these facts:
  • From 2008-2010, there was an estimated average of 50,100 heating fires in residential buildings, according to the Federal Emergency Management Agency (FEMA).
  • During this same timeframe, there were an additional 900 portable heater fires.
  • Floods are the number one most common natural disaster in the U.S.
  • Flash flooding is the leading cause of weather-related deaths in the U.S., averaging 200 per year.
  • The National Flood Insurance Program paid over $2 billion in flood insurance claims to policyholders in 2011 alone.
These numbers represent people whose lives were changed forever by the forces of nature, malfunctioning or misused equipment, and other means. But this information isn’t meant to scare you or put a damper on your holiday spirit! It’s simply to remind you that on the road of life, none of us know what’s around the next bend. To those who have experienced unexpected tough times, and made it through a little stronger… a bit wiser…and a good deal more grateful than before…we dedicate this special Thanksgiving message! Take one family from Rockford, IL, for example, who responded to our recent customer satisfaction survey: “What started out a bad situation ended up a very good experience. You have a great group of people working at LDR, from the receptionist to the project manager. Thank you very much.” Another grateful customer from Rockton, IL, told us, “I would like to thank everyone that had a hand in putting our home and our lives back together. You are truly people sent from God! Our home is so beautiful and I am so happy that you were a part of that. Thank you LDR!” “We want to express our sincere thanks to you and all of the employees who helped to restore our water damaged home,” writes another couple from Rockton. “Special thanks for keeping us informed the entire time you were working here; you all were truly our saving grace.” “Special thanks to everyone. I didn’t know where to start; now my home is home again!” adds a Rockford client. Even our customers’ pets get in on the gratitude: “Everyone was very friendly and professional. My dog ‘Gunner’ misses the company that your staff provided. Thanks!” concludes a South Beloit, IL, customer. We hope this doesn’t come across as “tooting our own horn.” Rather, we wish to showcase the resilience of the human spirit…the fact that these good folks not only recovered from disaster, but discovered things for which to be thankful in the process. That they even found the time to jot down their kind comments to us is amazing in itself! What makes you feel grateful as we enter the holiday season? We at LDR give thanks for our dedicated, knowledgeable staff members who approach every assignment with professionalism and compassion. We are always grateful for our community’s emergency response professionals and volunteers who put themselves at risk. And of course, we are thankful for our customers themselves, who entrust us with the critical job of helping them restore their lives. It’s an honor. Please, use extra caution to prevent fire when preparing your holiday feasts and decorating your home or business this season. From all of us at LDR Cleaning & Restoration, have a very happy Thanksgiving! LDR Construction Services, Inc. Cleaning & Restoration has proudly served all of northern Illinois and southern Wisconsin since 1991. LDR specializes in the complete repair of fire, smoke, wind, water and vandalism damage to both commercial and residential properties. Capable of handling any size loss and working with all types of insurance providers, the LDR disaster team is available 24 hours a day, 365 days per year. For more information, visit or call 1-888-874-7066. Image courtesy of Save $25 on Air Duct Cleaning - Free Coupon  


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